Retri
Retri support
Help with your account, connected assistants, cards, reviews, or subscription.
Contact
Email hello@getretri.com. Include the email address associated with your account and a short description of what happened. Do not send passwords, access tokens, card numbers, or other secrets.
We aim to respond within two business days.
Connection problems
Disconnect and reconnect Retri from your assistant’s app or connector settings, then complete the Retri sign-in and consent screen again. The production MCP server is https://getretri.com/mcp.
Cards or reviews
Sign in at Retri to inspect your decks and cards directly. You can edit incorrect content, suspend a card without deleting it, or permanently remove a card and its review history.
Billing
For a web subscription, sign in, open Billing, and choose Manage billing to view invoices, update payment details, or cancel Retri Plus through Stripe’s secure customer portal. Manage subscriptions purchased in a mobile app through the applicable Apple App Store or Google Play subscription settings. See the refund and cancellation policy for billing-error and refund requests.
Security or privacy
Report a suspected account or security issue to hello@getretri.com. Privacy requests and data-deletion questions use the same address. Read the privacy policy for details.